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Error Code 14

Cliff Sensors Dirty

Symptoms & Causes

Symptoms:

Robot shows error 14, may not clean properly or avoid certain areas

Common causes:

  • •Cliff sensors are dirty or blocked
  • •Sensors covered by dust or debris
  • •Hair wrapped around sensor area

Severity Level

🟡

Medium Priority

Should be fixed soon

Required Tools

  • • Clean, dry cloth
  • • Tweezers (if needed for debris removal)

Step-by-Step Solution

1

Clean the Cliff Sensors

Turn the robot over and locate the four cliff sensors on the bottom front edge.

These are small, round, dark sensors.

Use a clean, dry cloth to wipe each sensor thoroughly.

Make sure no dust, hair, or debris is blocking the sensors.

2

Check for Hair or Debris

Inspect around each sensor for any hair, string, or small debris that might be interfering with the sensor operation. Remove any obstructions carefully with tweezers if necessary.

3

Test the Robot

After cleaning, place the robot back on the floor and start a cleaning cycle to ensure the error is resolved and the robot operates normally.

Frequently Asked Questions

How often should I clean the cliff sensors?

Clean the cliff sensors weekly or whenever you notice cleaning issues. Regular maintenance prevents most Error 14 occurrences.

What happens if I ignore Error 14?

The robot may avoid certain areas, fall down stairs, or clean ineffectively. It's important to address this error promptly.

Still Need Help?

If these steps don't resolve your issue, it may be time to contact professional support.

Contact iRobot Roomba Support